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Year-Round Compass

December 2021 | A newsletter for the HR/payroll professional

Important - Default Tax Slip Distribution

In Release 61SP3, Default Tax Slip Distribution was updated in response to customer feedback. This update required a reset of all Pay Group level Default Tax Slip Distribution selections to be Online for all Active Employees. This means, unless changed by an employer after the December release, Active employees will access tax slips online, while Inactive and Terminated employees will be issued paper tax slips.

Please see the 61 SP3 Release notes for more details or refer to the customer communication entitled “Dayforce Canada – 2021 Tax Slip Distribution Reset to Online”, sent via email in mid-December.


Year End Customer Guide (Canada)

The 2021 Dayforce Canada Year End Customer Guide provides valuable information to make your year-end a success. Content includes a monthly detailed checklist, important dates, deadlines, year-end processing instructions for Dayforce, as well as Federal and Provincial legislative requirements.

For your convenience, the 2021 Year End Customer Guide is available in the Ceridian Support Portal at support.ceridian.com. Choose the Knowledge Base menu item, then select Year End > Canada Year End > Canadian Year End Guides and Schedules.


Pay Period 1 Supplement

The Pay Period One Supplement provides information on:

  • New legislation for 2022
  • Recommended activities before the first pay of the New Year, such as:
    • Review Employee Federal and Provincial Total Claim Amounts
    • Define Pay Holidays for the New Year
    • Verify Balance Rollovers for Entitlements
    • Modify Benefit Plan Rates
    • Updating Provincial Health Care Levies, Quebec CCST and Workers’ Compensation rates
    • Processing your Final Pay of the Year

On the Support Portal, see the related knowledge (KB) article 2022 Dayforce Pay Period One Supplement or navigate to Knowledge Base > Year End > CAN Year End > 2022 Dayforce Pay Period One Supplement.


Review year-end errors

Did you know that you can review errors in Year End at any time throughout the year? Go to Year End > Canada Year End > Export Problems. An Excel spreadsheet will open that displays all Warnings and Errors.

Errors must be resolved before you can Print and File tax slips. In the Support Portal, search for KB articles with “Year End Error:” in the title to assist with resolving these errors.


Managing corrections for multiple CRA RP numbers

During the year, and specifically at Year End, requests to move employees from one RP to another can result in negative remittances. Each business RP number is associated a specified EI rate.

Prior to transferring employees or making tax corrections between RP numbers:

  • Be aware that Ceridian cannot recover any monies already remitted to CRA when negative adjustment amounts are greater than your normal per period remittance.
  • Ceridian will collect additional funding to cover a negative balance.
  • Best Practice is to make these corrections on a Maintenance Run and ask CRA to manually move the applicable remittances.

Dayforce Wallet Off Cycles

New in 61 SP3 in mid-December

Dayforce will automatically create an off-cycle pay run when any employees make an ODP request after the last scheduled pay run of the year but prior to the last day of the year. Any system generated off-cycle pay run that is still open at 9 a.m. ET on the 1st day of the new year will auto commit. To support the year close out, funds for all on-demand payments are collected when the off-cycle pay run is committed.

For more information and additional resources, see the Dayforce Wallet/On Demand Pay section of the Knowledge Base on the Support Portal.


Review your 2021 and 2022 pay calendars and 2022 holidays

December has several Statutory Holidays, and additional processing time will be required to ensure employees are paid on time. This means that you may need to commit pay several days in advance of your normal processing day. For more information about the processing deadlines, see the Upcoming Holiday Reminders at the end of this newsletter.

Dayforce Pay calendars are auto-generated each pay cycle on a rolling basis. Schedules must be reviewed and edited to ensure dates are correct for banking holidays for 2021 and 2022.

Although Dayforce automatically generates pay periods on a rolling basis, the application does not automatically generate client specific holidays used in the WFM timesheets for the upcoming year. Follow the steps in these Knowledge Base articles on the Ceridian Support Portal to update your upcoming holidays:

  • 2022 Annual Schedule at a Glance Canada
  • Defining Holidays and Holiday Groups

Configuration updates for 2022

Updates to Employment Insurance and Workers Compensation, Health Tax, Remittance Frequency/Thresholds and Total Claim amounts for 2022 are required.

Workers Compensation Configuration update

The rates for Employment Insurance and Worker’s Compensation may change every year. These rates reside in Dayforce and can be changed at any time with an effective date of January 1, 2022.

The rates must be changed before the first pay of 2022 is processed.

On the Support Portal, see the related knowledge (KB) article Updating Workers’ Compensation (CAN) or navigate to Knowledge Base > Year End > Canada Year End.

Provincial Health Care Levies Configuration update

If you have employees in British Columbia, Manitoba, Newfoundland and Labrador, Northwest Territories/Nunavut, Ontario and/or Quebec configuration updates are required to the Health Taxes in Dayforce.

On the Support Portal, see the related knowledge (KB) articles below or navigate to Knowledge Base > Year End > Canada Year End.

  • Updating BC Employer Health Tax (CAN)
  • Updating Manitoba Health and Post-Secondary Education Tax (CAN)
  • Updating Newfoundland and Labrador Health and Post-Secondary Education Tax (CAN)
  • Updating Northwest Territories and Nunavut Payroll Tax (CAN)
  • Updating Ontario Employer Health Tax (CAN)
  • Updating the Québec Health Services Fund (CAN)
  • Updating Workers’ Compensation (CAN)

CRA and RQ Remittance Frequency Threshold Configuration Update

If you have been notified of a frequency change by CRA or RQ, you will be required to update the Remittance Frequency for your legal entity.

On the Support Portal, see the related knowledge (KB) article Updating CRA and RQ Remittance Frequency Thresholds (CAN) or navigate to Knowledge Base > Year End > Canada Year End.


Total Claims Amount update

Before the first pay of the new year, review all employee Federal and Provincial Total Claim Amounts. All employee basic Total Claim Amounts will automatically update to the new 2022 values after 61SP3 is released in mid-December. All other employee Total Claim Amounts will remain the same as 2021.

Note - DO NOT calculate PPN 1 of 2022 until after 61SP3 or the Claim Amounts won’t be updated correctly.

On the Support Portal, see the related knowledge (KB) article Tax Tables and TD1-XX (CAN) or navigate to Knowledge Base > Year End > Canada Year End.


icon-events-58x58.png  Upcoming holiday reminders

Christmas/Boxing Day and New Year’s Day holiday reminder

December 25-26, 2021 and January 1, 2022 (actual) December 27-28, 2021 and January 3, 2022 (observed)

Ceridian will be closed and as such, no payment processing will occur on this day. Purolator, FedEx and all other courier partners may also observe this holiday.

Ceridian is recommending that you input your payroll 1 day earlier than normal for these pay dates, to ensure that your staff is paid on time and your payroll package is received in a timely fashion:

New Year’s Day (All) and Day After New Year’s Day (QC)

Payroll funding:  Payments due two business days prior to payment date must have funds to Ceridian Canada Payroll Trust by end of day:

Ceridian does not recommend non-banking dates be used as payroll payment dates. However, if you choose a non-banking date as payment date, please be advised of the following: 

  • All customers are expected to meet their payroll funding obligations to Ceridian at all times, regardless of the impact of any banking holiday.  
  • We will not accept responsibility for payrolls that are held by Ceridian due to late receipt of any customer’s payroll funding to our Payroll Trust Account.

Tuesday, January 4, 2022 (Bank for QC only)

Tuesday, January 4, 2022 is a Quebec Holiday and will not affect Canadian banks and their ability to process payments electronically to Quebec bank accounts. Only physical banks in Quebec will be closed. Electronic payment processing and access to funds via on-line banking or ATMs will/should NOT be affected on that day for Quebec bank account holders.

Family Day, Islander Day, Louis Riel Day, and Heritage Day holiday reminder

Monday, February 21, 2022 (AB, BC, MB, NB, NS, ON, PE, SK)

Monday, February 21, 2022 is a Civic/Provincial Holiday in Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan Holiday. Only physical banks will be closed in these 8 provinces and should not affect their ability to process payments electronically. However, electronic payment processing and access to funds via on-line banking or ATMs will/should NOT be affected on that day for bank account holders in these provinces.

That said, Ceridian does acknowledge that deposit postings at some more remote bank branches may be delayed due to adjusted posting schedules around the holiday. This possibility is outside the control of Ceridian.


Want to learn more

Ceridian has several options for customers to reach us: 

  • Dayforce Support Hotline: 855-4Dayforce (855-432-9367). Interact with a Dayforce Analyst and get answers to your questions.
  • Log a support case in the Support Portal: https://support.ceridian.com.
  • Ceridian Customer Community: Share ideas, engage in discussions, join groups, submit cases, and read Knowledge Base articles. Access the Community here.

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