Year-Round Compass

As your Service/Support partner, we look for opportunities to promote a smooth transition and optimize efficiencies throughout the year. There are multiple ways Ceridian engages you throughout the year to ensure a successful year-end.

We encourage you to:

• Watch for the Compass in the upcoming months and review the articles.
• Review the year-end materials on the Ceridian Support Portal, then navigate to Knowledge Base > Year End > Canada Year End.
• Ensure that your payroll is accurate throughout the year by reviewing year-end reports and making any required updates after each payroll commit.
• Review errors in Year End (see article about year end errors below).
• Visit the Ceridian Compliance Centre to stay current on compliance and legislative changes.

Errors in Year End will prevent print or file of tax slips. These are similar to errors in payroll. Best practice is to access Year End year-round to audit tax slips and check for errors after each pay commit.

Navigate to Year End > Canada Year End > Export Problems > All.  An Excel spreadsheet will open that lists all Errors and Warnings. Errors must be resolved before print or filing of tax slips.

Find articles about resolving year-end errors on the Ceridian Support Portal by navigating to Year End > Canada Year End > Related Categories > Year End Errors.

Can you believe it is Fall? Be prepared for year-end by auditing, reporting, and recording employee earnings appropriately on the tax slips. In addition to auditing tax slips after every pay, use the 2021 Dayforce Year End Checklist to guide and prepare you for year end 2021

Find the Dayforce 2021 Year End Checklist on the Ceridian Support Portal by navigating to Year End > Canada Year End > 2021 Dayforce Year End Checklist (CAN).

Dayforce Education is getting ready for year-end. The following courses will be available for registered Dayforce Live members to enroll in instructor-led virtual sessions starting October 4, in the Ceridian Education Center. Recorded videos of the sessions will also be available.

Registered Dayforce Live customers will receive an email on October 1, with detailed learning tracks, steps on how to enroll in the instructor-led virtual sessions and launch dates for recorded videos.

• Auditing Your Payroll for Success – Canada
• Offered as instructor-led virtual session and Recorded Video
• Processing Year End Tasks for Payroll – Canada
• Offered as instructor-led virtual session and Recorded Video
• Processing Year End Tasks for Payroll Refresher – Canada
• Offered as a recorded video
• Processing Tax Slip Amendments – Video
• Offered as a recorded video in January 2022
• Preparing for the New Year
• Offered as a self-paced course in January 2022

Categorizing your cases will help us resolve year-end issues more efficiently.

Remember to categorize your year-end cases by selecting Category> Year End (CAD) when you submit your case on the Support Portal.

Earnings and Deductions are the key elements for pay statements and tax slips. It is critical that to verify that earnings and deductions display correctly on these slips. You can do this by auditing the Canada Earning and Deduction Matrix Validation Report and using the Tax Slip Preview on the Year End tab. For additional information on the Ceridian Support Portal, navigate to Knowledge Base > Year End > Canada Year End > Year End Reports (Can). Changes to earnings or deductions configuration can be made by submitting a case in the Ceridian Support Portal or by contacting your Support Team at (855) 432-9367.

National Day for Truth and Reconciliation holiday reminder  

Thursday, September 30, 2021 

Banks will be closed and as such, no payment processing will occur on this day. Purolator, FedEx, and all other courier partners may also observe this holiday.

Ceridian is recommending that you input your payroll one day earlier than normal for these pay dates, to ensure that your staff is paid on time and your payroll package is received in a timely fashion:

Payroll funding:  Payments due two business days prior to payment date must have funds to Ceridian Canada Payroll Trust by end of day:

Ceridian does not recommend non-banking dates be used as payroll payment dates. However, if you choose a non-banking date as payment date, please be advised of the following: 

• All customers are expected to meet their payroll funding obligations to Ceridian at all times, regardless of the impact of any banking holiday.  
• We will not accept responsibility for payrolls that are held by Ceridian due to late receipt of any customer’s payroll funding to our Payroll Trust Account.

Thanksgiving Day holiday eminder

Monday, October 11, 2021

Ceridian will be closed and as such, no payment processing will occur on this day. Purolator, FedEx and all other courier partners may also observe this holiday.

Ceridian is recommending that you input your payroll one day earlier than normal for these pay dates, to ensure that your staff is paid on time and your payroll package is received in a timely fashion:

Payroll funding:  Payments due two business days prior to payment date must have funds to Ceridian Canada Payroll Trust by end of day:

Ceridian does not recommend non-banking dates be used as payroll payment dates. However, if you choose a non-banking date as payment date, please be advised of the following:

• All customers are expected to meet their payroll funding obligations to Ceridian at all times, regardless of the impact of any banking holiday.
• We will not accept responsibility for payrolls that are held by Ceridian due to late receipt of any customer’s payroll funding to our Payroll Trust Account.

Remembrance Day holiday reminder

Thursday, November 11, 2021

Banks will be closed on Thursday, November 11, 2021 and no payment processing will occur on this day. Please note, however, Ceridian offices will be open for business.

Ceridian is recommending that you input your payroll one day earlier than normal for these pay dates, to ensure that your staff is paid on time and your payroll package is received in a timely fashion:

Payroll funding:  Payments due two business days prior to payment date must have funds to Ceridian Canada Payroll Trust by end of day:

Ceridian does not recommend non-banking dates be used as payroll payment dates. However, if you choose a non-banking date as payment date, please be advised of the following:

• All customers are expected to meet their payroll funding obligations to Ceridian at all times, regardless of the impact of any banking holiday.  
• We will not accept responsibility for payrolls that are held by Ceridian due to late receipt of any customer’s payroll funding to our Payroll Trust Account.